The Pancake Parlour

The Pancake Parlour tastes success with EBS

An ageing business management system was holding back growth plans for Melbourne restaurant chain The Pancake Parlour in 2012. Simple tasks, like exporting data from the system into a spreadsheet, were not possible, preventing the company from undertaking deeper analysis of its everyday business data. Also, each time The Pancake Parlour opened a new restaurant, it had to pay thousands of dollars to commission new consolidated financial reports incorporating its latest outlet.

The Pancake Parlour Financial Controller Darren Cotton said “upgrading to the new version of Microsoft Dynamics NAV was an important part of the company’s growth plans. “After growing from two restaurants in the 1970s to 12 today, we’ve become more professional, so having an accounting package we can rely upon is essential.”

The Pancake Parlour Financial Controller, Darren Cotton said

“I couldn’t be more satisfied with the decision we made to move to EBS, love working with the guys, the support’s excellent … EBS is agile, nimble and willing to please and it makes you feel like you’ve got that support behind you.”

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The Pancake Parlour, a family-owned business that serves sweet and savoury pancakes and crepes, celebrated its 50th anniversary in 2015.
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